Wedding Terms & Conditions

1. AGREEMENT

The person(s) whose name appears on this contract, known as “Client”, agree that LITTLE BLACK BIRDY, known as “Photographer”, shall provide services to photograph their wedding day to the best of the photographer’s abilities, in the manner described in this document. This is a binding contract which incorporates the entire understanding of the parties and any modifications must be in writing, signed by both parties and physically attached to the original agreement.

2. RESERVATION

A completed online agreement and initial non-refundable 25% deposit of the total package selected are required to secure the specified coverage and event date.

3. EVENT GUIDE

The Photographer recommends that The Client complete the online “event guide” no later than 14 days prior to the wedding. The “event guide” should point out important individuals The Client wishes to have informal or candid photographs with during the wedding. The photographer will not be held accountable for not photographing desired people if there is no one to assist in identifying people or gathering people for photographs. The Photographer is not responsible if key individuals fail to appear or cooperate during photography sessions or for missed images due to details not revealed to The Photographer. Shooting commences at the scheduled start time and the Photographer will have no further obligation to make up for scheduled time missed.

4. PRE-EVENT CONSULTATION

The parties also agree to attend a pre-event consultation 7 days before the event date in order to finalise the actual shooting times, locations, and CLIENT’S “event guide” completed online which should also detail specific photographs required. The bride and/or groom agree to set aside at least 30 minutes of time after the ceremony for family formals and one hour of time after the ceremony for bride, groom and bridal party location photographs. It will be at the bride and/or grooms discretion if they would like to allow time for guests to congratulate them after the ceremony. The Photographer takes no responsibility for photographs not taken as a result of The Client not adhering to the agreed schedule outlined in the “event guide”.

5. COOPERATION & ASSISTANCE

The parties agree to cheerful and cooperation communication for the best possible result within the definition of this assignment. The Client shall assist and cooperate with the Photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for photographs at the Photographer’s direction; providing a person to guide the Photographer to desired persons and/or scenes; pre-shoot consultations, etc. The Photographer shall not be responsible for photographs not taken as a result of The Client’s failure to provide reasonable assistance or cooperation.

6. HOUSE RULES

The photographer is limited by the guidelines of the ceremony official or reception site management. CLIENT agrees to accept the technical results of their imposition on the photographer. Negotiation with the officials for moderation of guidelines is CLIENT’s responsibility; The Photographer will offer technical recommendations only.

7. PERMITS

The Client is responsible for acquiring all permits and necessary permission for all locations on which the COMPANY will be performing services.

8. CANCELLATION POLICY

If for any reason Client cancels this contract before the wedding date, Photographer will keep the initial 25% non-refundable deposit. Cancellation must be made in writing, signed by the contracted party, and sent via Registered Mail by Australia Post. If Client fails to supply written cancellation as specified before the wedding date or cancels within 30 days of the wedding date, Client shall be required to pay the full balance due.

9. FINER DETAILS

Parties being photographed must be dressed, made up and prepared at the exact designated start time. Sessions will begin and end promptly as scheduled. Photographer/Owner captures the “essence” of your event; the finer details (combed hair, clean faces, clean fingernails, nail polish, temporary tattoos, jewellery etc.) are the persons’ own responsibility. Removing these items before the session will be much simpler and more cost effective for The Client.

10. HARRASSMENT

Ensuring the appropriate behaviour of all guests and other persons at the wedding and other events covered by Photographer shall be the responsibility of Client. In the event Photographer or her employee experiences any inappropriate, threatening, hostile or offensive behaviour from any guest or other person at the wedding or other event (including, but not limited to, unwelcome sexual advances and verbal or physical conduct of a sexual nature) then the following process shall be followed: first offence: a verbal warning will be issued to a family member of The Client; second offence: the offending person will be required to leave the wedding or event; third offence: Photographer will end wedding coverage immediately and leave the event, Photographer shall be entitled to retain all monies paid hereunder and client agrees to relieve and hold Photographer harmless as a result of incomplete wedding or event photography coverage.

11. TERMINATION OF SESSION

The Photographer reserves the right to terminate any session due to any failure of The Client to adhere to the requirements set forth in this Agreement or if the model(s) being photographed are unwilling to be photographed or if anyone in the session is behaving in a manner that the photographer deems inappropriate or inconsistent with the purposes of the session. In the event of any such termination, The Photographer is under no obligation to reschedule. Under no circumstances will any monies paid be refunded.

12. LIABILITY

If the Photographer cannot perform this Contract due to fire or other casualty, transportation issues, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s injury, illness or emergency, then the Photographer shall return any monies paid to The Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Photographer fails to perform for any other reason, the Photographer shall not be liable for any amount in excess of all monies paid. Upon receipt of a USB Flash Drive, Print, Canvas or Album, The Client accepts all responsibility for archiving and protecting the photographs/products. Client is aware that colour dyes in photography may fade or discolour over time due to the inherent qualities of dyes, and Client releases Photographer from any liability for any claims whatsoever based upon fading or discolouration due to such inherent qualities. It is Client’s responsibility to make sure that digital files are copied to new media as required. Clients understand that while the photographer will do everything possible to maintain The Client’s safety while working with The Client, The Client is ultimately responsible for their and their family’s safety. The photographer may not be held liable for any misfortune or injury that can occur while working. Photographer does not permanently archive image files. All Digital Image Files from your viewing appointment are retained for 60 days after your session takes place after which time all unordered Digital Image Files will be destroyed. Photographer is not responsible for the lifespan of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read any digital media provided. The Photographer shall have the right to use all negatives, proofs, photos, prints and all image files and likenesses thereon in connection with its display and marketing efforts and you grant to The Photographer a royalty-free, fully paid and irrevocable license to use all such materials for its commercial and artistic purposes and you represent that you have the authority to grant the same.

13. EQUIPMENT LIABILITY

You agree to be responsible for any damage occurring to any of The Photographer’s equipment or property during or as a result of the event or the actions of any session attendees, or as a result of any condition or occurrence at an on-location session which results in damage, other than damage which results solely from The Photographer’s negligence.

14. TERMS OF USE

Photographer is an artist and as such requests that the work she creates be allowed into art exhibits, displayed in her studio, print competitions and other places that her work is featured regularly. The work is always showcased in the best possible way and will never compromise or jeopardise the photographer’s hard earned reputation. Confidentiality in advertising is always maintained. I agree that I have read this portrait agreement and agree to comply with all policies and information included. I also agree that the photographer may use any images created during my commissioned session for display, advertisements, exhibits, sale or trade or other use as deemed appropriate by the Photographer. I agree these images can be used without any additional compensation to me.

15. ARTISTIC LICENCE

While The Photographer strives to provide its clients with the utmost in photography services, The Photographer is, first and foremost, an art studio with an established style and reputation. While The Photographer regularly works with its clients to deliver photographs which will meet their individualised needs, The Photographer reserves the right to exercise full artistic control over the nature, number and types of pictures it shoots.

16. POST PRODUCTION

The final post production, editing styles, effects, and overall look of the images are left to the discretion of the photographer. The Photographer will use her professional judgment and sole discretion to select which photos to deliver. Such selection shall constitute all images that will be made available to Client.

17. COPYRIGHT

The photographs and digital files produced by The Photographer are for personal purposes only and are protected by Australian Copyright Law (all rights reserved). They may not be reproduced for commercial purposes without LITTLE BLACK BIRDY’S explicit written permission. The Copyright Act protects photographers by giving us the exclusive right to reproduce your photographs. Violations include, but are not limited to, making illegal copies, scanning, printing from home, printing from consumer labs or downloading from our website for commercial purposes. It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will be subject to its civil and criminal penalties. The Client must obtain written permission from, and compensate The Photographer prior to an event where The Client, The Client’s friends or relatives publish or sell the photographs for profit. No photographs taken from the event are to be provided to the reception venue or any other event suppliers involved without prior written permission from The Photographer. Please understand, The Photographer wishes to maintain complete control over the print quality, finishes and presentation of the images and any reproduction outside of the studio may lower the quality of the image and scar our reputation for providing superior portraits.

18. SOCIAL MEDIA

Only images in their original given form may be used on personal websites (eg. Facebook, Twitter, Instagram etc). Images must not to be cropped, altered or reproduced with filters without photographers permission. Copyright notice of acknowledgement must appear near the images stating “Photographed by Little Black Birdy Photography – http://www.littleblackbirdy.com”

19. VIEWING APPOINTMENT

An In-Person viewing appointment will be made for approximately 8 weeks from your event date. This viewing appointment will last 1 hour and print orders must be made during this allocated time. During the viewing appointment, you will view a personalised slideshow containing a selection of images from your wedding day. Please note that while the Photographer does capture many images during your session, you will see only those images selected by her, the artist, for previewing. She carefully renders each image to ensure maximum artistry and technical perfection. Images with eyes closed, heads turned, duplicates, etc. will not be shown and are removed from our archives permanently after the artist rendering is complete.

You will view the slideshow in one of a variety of different projection or screen formats (i.e. on an LED TV, on a computer, projected onto a screen or wall, etc.). The images as they appear in projection are larger than the size of most prints that you may order, but the projected images do represent what your prints will look like in terms of picture quality, density, colour and all other photographic elements. By ordering prints you accept that the prints will look like the images you viewed in your viewing appointment and The Photographer will require you to sign a document to that effect before placing any print order. THE PHOTOGRAPHER IS NOT RESPONSIBLE FOR THE COLOUR OR QUALITY OF ANY PRINTS THAT ARE NOT ORDERED DIRECTLY FROM HER.

We also offer retouching services that will be billed at a rate of $75.00 per hour for removal of jewellery, wrinkles, tan lines, bra straps, tattoos, cracked or chipped nail polish, scars etc.

20. VIEWING APPOINTMENT ATTENDEES

Additional family members are welcome to attend the viewing appointment to assist in the ordering and to order for themselves. To avoid confusion, all family orders (grandparents, aunties, uncles, etc) must be ordered under The Client’s name. On collection The Client is responsible for dispensing orders. We ask that no child under the age of twelve attend the viewing appointment. We have found that this allows for easier decision making within your 1 hour appointment time. Please make sure all decision makers are present, as additional ordering appointments will incur a $100 fee.

21. ALBUM REVISIONS

If you have opted to include a LUXURY ALBUM as part of your wedding package, you will be provided with an online album via pixieset.com where you will have 2 weeks to select your favourite photographs that you would like included in your album. Please note to reopen an expired online album a $100 admin fee applies. Once your selection has been received please allow 2-3 weeks to receive your digital mock up online. You will have one album revision for this mock up. All additional album revisions are charged at $250. Once your mock up approval has been received please allow 6-8 weeks for production time as these products are hand made. A standard album includes 20 pages (10 spreads) with a Linen cover. Additional spreads and cover materials are also available for an additional fee.

22. DIGITAL FILES

Clients who purchase Digital Files will receive them through an online gallery via PIXIESET.COM Digital Files can then be downloaded in High Resolution JPEG (3600px on the longest edge). Client galleries will expire after 30 days. High Resolution Digital Files will be archived for 60 days from your viewing appointment. It is therefore recommended that Clients download their online gallery as soon as possible and make 2 backups to prevent data loss. To have an online gallery unarchived a $250 admin fee is applicable.

23. ORDER PAYMENTS

All print/product orders must be placed at the time of your viewing and must be paid in full at the end of the appointment. It is recommended that you prepare lists of the types and quantities of prints that you expect to order prior to the appointment given the time limit.

24. ARCHIVING

After the date of your viewing appointment, ALL ORDERED IMAGES WILL BE ARCHIVED FOR 6 MONTHS. Unarchiving these images will incur a minimum order of $300.00. ALL UNORDERED IMAGES WILL BE PURGED AFTER 60 DAYS.

25. REFUNDS and RETURNS

Almost all Clients invest in digital files. If no further retouching is required and provided you have paid in full, you will be able to take your files home the day of your viewing appointment. Due to the downloadable nature of this content, once files are removed from the studio the sale is final and non-refundable.

26. PAYMENTS

25% of the total package is required as part of a nonrefundable deposit due at the time of completing this online agreement. The remaining 75% is required in 25% payments at 6 months and 3 months with the final 25% balance payable in full, 30 days prior to the wedding date. Payments for prints and products ordered during the viewing appointment must be made on the day and can be made via Cash, EFTPOS or Credit Card (Visa or Mastercard). Due to the custom nature of work, payment for your order must be made in full on the day of your viewing appointment and is subject to a 50% cancellation fee should you change your mind about an order after it is placed in the studio. Please be aware that once an order has been sent to the lab the order is deemed non-refundable.

27. ORDER COLLECTION

Completed print orders will be collected by appointment only. You will be notified when your prints/products are ready and you will be provided with alternative times to pick up your photographs. While we anticipate that print/product orders will be filled in approximately 4-6 weeks, some products such as albums and framing can take longer. The Photographer makes no guarantees in regards to delivery times. In some cases rush orders can be placed for an additional charge of $250.